What is Transaction Hash?

Transaction hash (txid) is an identifier used to uniquely identify a particular transaction. All on-chain transactions (the transactions from or to external addresses) have a unique txid that can be seen in transaction details. A transaction hash usually looks like a random set of letters and numbers. All on-chain transactions (depositing and withdrawing of funds) have a unique txid that can be found in transaction details.

The hash example:

0x935c7e4b6eb4d4844ad19f8d003a0b3ca1c5f05f9813bba199e5f062a04e9f12

You might have a link from a platform like etherscan.io, like this:

https://etherscan.io/tx/0x935c7e4b6eb4d4844ad19f8d003a0b3ca1c5f05f9813bba199e5f062a04e9f12

If you have one, you’ll need all the symbols after “tx/”. For example, in the link above the hash is 0x935c7e4b6eb4d4844ad19f8d003a0b3ca1c5f05f9813bba199e5f062a04e9f12.

If you have any questions regarding a deposit or a withdrawal, it is always useful to provide the transaction hash. This way, a support team agent will be able to locate and check the status of the transaction.